CBA Peer Benchmarking Studies - Credit Collections & Recovery Study
The Consumer Credit Collections & Recovery Study provides detailed analysis of collection and recovery activities and trends within the Consumer Lending Industry. This bi-annual study, developed by CBA with direction from the CBA Collections Committee, measures the organizational and productivity issues of bank collection and recovery departments. Learn More Special Offer: Order online before September 1, 2009 and save $300 on the standard annual subscription fee for CBA's 2009 Credit Collections Study - subscription includes Mid-Year (released Sept 2009) and Year-End Survey (released Feb 2010).
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The 2009 Mid Year Consumer Credit Collections & Recover Survey is now open for participation. Survey closes August 14, 2009.
New: Participants in the Mid Year Consumer Credit Collections & Recovery Survey will receive complimentary access to the CBA Industry Quarterly on Consumer Credit Collections. Learn more.
If you would like to participate or have questions, please email research@cbanet.org
About CBA Research
