The Consumer Bankers Association is the national trade association for today’s leaders in retail banking.
Most of the nation’s largest financial institutions, as well as many regional banks, are CBA members, holding two-thirds of the industry’s total assets. More than 300 associate members represent both the premier providers of goods and services to banks, as well as the leading non-bank financial services companies. Member loyalty is reflected in our membership renewal rate, which consistently remains above 90%, even in the face of mergers and acquisitions.
CBA’s government relations information is the only such resource dedicated exclusively to the fast-moving retail banking landscape. Through CBA Bank Alerts and Advisories, emailed or faxed within hours of critical developments, members are kept posted on the major developments in retail financial regulations, laws, and politics.
We have led the industry’s defense on privacy issues, working to ensure that financial modernization legislation gives consumers important new privacy safeguards while allowing financial institutions to fully use technology to serve their customers through multiple channels. One of our top priorities is to assure that customer information can freely flow among affiliated companies to promote both top-quality customer service and effective cross selling.
CBA is the acknowledged industry leaders in auto finance, small business, home equity, CRA, community development and fair lending. CBA’s advocacy with key individuals in Congress, the regulatory agencies and at the Department of Justice is effective and focused. Our committees consist of members who are the leaders in strategy and continue to have a major impact on the shape of regulation.
CBA is where the most progressive and effective thinking occurs in developing small business relationships. CBA’s Small Business Banking Conference is enjoying its 18th year of success, and we also have provided trend line research on small business banking for more than a decade.
When the Clinton Administration proposed replacing the private sector with the Department of Education in making student loans, CBA was the leading banking organization to fight for the continuing role of private capital. CBA's Education Funding Committee has continued to oppose by all feasible means the efforts by the Department of Education to prop up its faltering Direct Loan program.
The efforts of CBA’s Automobile Finance Committee have provided the industry with the only comprehensive forum on indirect lending, floor planning, leasing and non-prime lending. This united front has helped the industry maintain its market share.
CBA's Home Equity Conference, planned by the Home Equity Committee, is where the leaders in bank consumer lending gather to network and share ideas on growing portfolios, manage growing compliance challenges and keep an eye on the growing presence of the Government Sponsored Enterprises.
With an increased focus on collections and credit risk issues by senior management, CBA's Collections Committee has plenty of items on its agenda, and its annual Collections Conference has been popular from the start, as the only forum focusing on the unique issues of bank collection and recovery departments.
CBA’s catalog of survey research provides measurement and benchmarking for product lines including auto finance, home equity lending, small business banking, investment products and collection and recovery departments. CBA launched its annual Collections Survey in 1993, to create the first benchmarks for performance.
Through CBA’s conferences and workshops, you and your people can stay on top of smart, competitive practices. We don’t offer meetings designed for play. We offer provocative meetings designed to pay. CBA’s conferences are renowned for quality content, and are chosen by bankers whose time is precious.
The CBA’s Graduate School of Retail Bank Management continues to provide the only comprehensive bank management program with a retail focus, and has educated high potential bank managers for 50 years. Market$im, added to the second year program in 2001, is a revolutionary computer simulation tool that gives students the equivalent of ten years of bank marketing experience, compressed into ten days.
CBA’s bank dues, low compared to many national and state groups, make up only one-fourth of our operating budget. The balance is earned from information and educational services. Through membership alerts, our conferences, survey research and professional networking, CBA is the place to keep current on industry practices and regulatory trends.
CBA is the place to be among the leaders of retail banking. Lean, effective, responsive, contemporary, focused and proactive — we are proud of our mission and record, and welcome your involvement.
