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“To date this agency (the CFPB) has been the most accessible of any I’ve ever dealt with in this town,” Richard Hunt, head of the Consumer Bankers Association, said in an interview. “It’s not even close… I think Richard Cordray is learning that when he talks, we are listening.”

(“On Its First Birthday, Consumer Bureau Flexes Its Muscle” Bloomberg, July 19, 2012)

CBA in the News

Talk Radio News Service, Pat on Back for Student Debt Collection, 09.25.14

McClatchy, Student Loan Defaults Drop Slightly, but Still High, 09.24.14

Automotive News, Auto Finance Growth Expected to Boost Car Sales into 2015, 09.24.14

Bloomberg, Industry Groups Assail CFPB Narrative Plan; Publication Could Harm Consumers, Banks, 09.23.14

IBTimes, Government 'YELP,' Courtesy of CFPB, Draws Business Outcry About Consumer Complaints Narratives, 09.23.14, CBA Comments on Proposed Addition of Consumer Narratives to the CFPB Complaint Portal, 09.23.14

American Banker, Where the CFPB Heads Next in Auto Lending Probe, 09.18.14

Reuters, U.S. Consumer Bureau Proposes Scrutiny of Non-Bank Auto Lenders, 09.17.14, Breaches Make Me Rethink My Debit Card Swiping Habits, 09.17.14

POLITICO, Auto Dealers Slam CFPB Report on Auto Lending Methodology, 09.17.14

more »

Media Appearances

4/14/2014 CNBC Video, Facebook's next move: Banking?
6/11/2013 NBC Nightly News, Banks Rack Up Big Overdraft Fees
 6/11/2013 CNBC Video, Concerns Over Bank Overdrafts

6/20/2012 Consumers Gain Access to Credit Card Complaints

6/14/2012 NBC Nightly News, "How to avoid banks' 'hidden fees and deceptive practices'"

more »
Press Contact

Members of the press who need assistance may contact: Tom Crosson,, (703) 869-1246.
2014 Media Guide

Read CBA's 2014 Media Guide.