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  About Us

Education and Events

Grad School
The CBA/BAI Graduate School of Retail Management (GSRBM) is an executive program designed and delivered by leading industry practitioners. This program will give your most promising talent a unique opportunity to build a deep knowledge of the retail banking business and to sharpen skills in strategic decision making. The entire experience is designed to prepare your high-potential team members for the top ranks of leadership in your organization.The program is built using rigorous teaching approaches in adult learning. Minimizing lecture time, our hands-on curriculum immerses students directly in the executive experience through intense simulation exercises created specifically for this program. The curriculum is tested and has been carefully built around a small team approach to ensure active participation and interaction with other students and faculty. The program teaches core principles associated with the executive responsibility of running a sound and successful bank over the long term.

In-Bank Training
CBA is pleased to make two components of its renowned educational curriculum available within your bank. Our in-bank faculty members have decades of experience in both retail banking and education. They will work in conjunction with our education department and your training executives to tailor these programs to the appropriate audience level.

Member Only Calls
CBA Members gain unique insight to breaking industry news through member only conference calls. Topics range from CFPB rulemaking to key court cases. CBA issue experts (and outsiders) discuss the action and take member questions, adding great value to understanding how it will impact business issues.

Webinars
CBA's webinars are an efficient and economical way for you and your team to stay up-to-date with business issues and regulatory changes. Our webinars are presented by industry experts, executive level bankers, and senior regulatory representatives who will share their perspectives and insights on the issues, opportunities and changes in the industry.
How Our Webinars Work